Delivery & Returns

DELIVERY

All Lorfords Contemporary items are made to order and will be delivered following production (please see lead times on product pages).
All of the prices displayed on the site are exclusive of delivery. We have an in-house delivery team, so are able to offer a reliable and affordable service within the UK.
We are also able to organise International deliveries, please get in touch with us at sales@lorfords.com for a quote.
It is your responsibility to ensure that you are in a position to accept delivery – and that your premises can accept the pieces you have purchased (all dimensions are provided on product pages).
We will always do our best to assist in moving your item to its desired location in your property.

RETURNS

Returns or refunds will not be accepted on bespoke orders. Products should be carefully inspected on receipt. Please note you have 48 hours to report visible damages. After this period we cannot be held responsible for any product found to be damaged or missing.
Items that are reduced or ex display are sold as seen and are non-refundable. Returns will not be accepted without prior agreement in writing; a 20% handling fee, as well as any carriage costs, will be deducted from the credit. Lorfords Ltd. will not accept returns if invoices are dated over 30 days.