Section 1 – Who you are dealing with

Lorfords Antiques Ltd, a company registered in England and Wales under company number 09798924 and with our registered address at 30 Long Street, Tetbury, Gloucestershire, GL8 8AQ.

Our principal places of business are:
30 Long Street, Tetbury, Gloucestershire, GL8 8AQ 
Upholstery Studio, Hangar One, Babdown Airfield, Babdown, Gloucestershire, GL8 8YL
Hangar Two, Babdown Airfield, Babdown, Gloucestershire, GL8 8YL

Section 2 – How we treat your data

At Lorfords Antiques Ltd, we take your privacy very seriously. We are not in the business of selling or trading email lists with other companies for marketing or money making purposes, and we take every precaution to protect all the information that you give us.

Section 3 – What we do with your information

When you browse our online shop, we automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system, and in order for us to analyse our web traffic to make improvements to our website.

When you purchase something from us, as part of the buying and selling process, we collect the personal information that you give us, such as your name, address and email address. This information will be held in accordance with the provisions of EU Regulation 2016/679, General  Data Protection Regulation (GDPR) and your rights under the GDPR.

With your permission, we may send you emails about our online store, new products and other updates.

Section 4 – Your consent

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will always ask you directly for your expressed consent (no pre-ticked opt-in boxes).

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at sales@lorfords.com or clicking ‘unsubscribe’ at the bottom of one of our emails.

Section 5 – Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Section 6 – Third-party services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Section 7 – Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Section 8 – Age of consent

If you’re aged 18 or under, you’ll need to get permission to shop on our site from your parents or guardian.

Section 9 – Changes to this privacy policy

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or share it.

If our online store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Section 10 – Questions and contact information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at sales@lorfords.com.